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Freiburg
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32 - 40 per week
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Full-time
Are you a natural host or hostess with a passion for premium food and customer experience? As Assistant Store Manager at Henri Willig, you will ensure that customers are immersed in the world of authentic cheese, craftsmanship and Dutch hospitality. You will manage the team, monitor the quality of the shop experience and inspire customers with our special products. You are not only responsible for the shop results, but especially for the total experience in the store.
Working at Henri Willig means working in an international environment where hospitality is key.
As Assistant Store Manager, together with the store manager, you will you will lead an enthusiastic team and ensure a premium shopping experience every day. You will introduce customers to our cheeses, stories and traditions and ensure that every visitor leaves the shop with a smile and an experience to remember. You are a real people manager, love dynamics and know how to turn service into an experience.
What will you do as store manager?
- Together with the store manager, you are jointly responsible for the daily management of the shop and the team, with a strong focus on guest experience, quality and commercial results in a premium retail environment.
- Together with your team, you create a professional and warm working atmosphere in which cooperation, ownership and job satisfaction are key.
- You coach and develop employees, encourage them to take responsibility and ensure stable staffing, also during your absence.
- You actively monitor and promote the Cheese & More by Henri Willig concept to guests, colleagues and external partners, and act as brand ambassador.
- You are, in the absence of the store manager, the point of contact for local collaborations, suppliers and internal departments and contribute to local entrepreneurship within clear frameworks.
- You manage results such as turnover, service quality and team development and report to the regional manager.
- Through your professional leadership, you and your team build a shop where quality, hospitality and pride come together visibly.
What we are looking for in you
- Experience in a management position within retail, hospitality or a guest-focused environment, preferably in an international or tourism context.
- Strong communication and interpersonal skills, combined with a proactive attitude and sense of responsibility.
- Coach, develop and motivate team members, while being clear, structured and decisive.
- Passion for retail, premium food and tourism, and the ability to convey this as a brand ambassador - in-store and together with marketing.
- Analytical and commercial thinking, recognising improvement opportunities and implementing them effectively.
- Fluent German and English, with an additional language as an advantage.
- Flexibility within a fixed shop schedule, four to five days a week, between 10:00 and 20:00.
Your benefits and working conditions
- Competitive salary of €3,184 to €3,564& nbsp;gross per month (full-time), appropriate for a managerial retail position in Frankfurt and dependent on experience.
- A position within a stable, international family business with a strong brand and clear core values: respect for people, animals and nature.
- Cooperation with committed colleagues and an international customer base in a premium retail environment.
- A thorough induction and training programme on site, supported by experienced colleagues, so that you can quickly fulfil your role as store manager.
- Room for personal responsibility, initiative and entrepreneurship, within the Cheese & More retail concept.
- Concrete development and advancement opportunities through the Henri Willig Academy, including training in retail leadership and people management.
- A central workplace in the heart of Freiburg, easily accessible by public transport, in a tourist and international environment.
Our application process
Apply online
1st interview
2nd interview
Contract
Interested?
Are you curious about whether this role suits you?
We would love to meet you. Apply with your CV and a short motivation explaining why this position and Henri Willig suit you. A short video introduction can be part of the application.
About Henri Willig
Henri Willig is a fast-growing, independent livestock farmer, cheese producer, retailer and exporter that has been successful in the exclusive cheese segment since 1974. Henri Willig has a strong position in the national and international market for Dutch cheese and organic cheese specialities. The total organisation comprises a livestock farm, 2 cheese dairies, 39 shops, a Grand Cafe and a webshop.
At Henri Willig, we actively invest in the development of our employees. Through our Henri Willig Academy, we offer internal training programmes to increase knowledge and skills. In addition, we work with Good Habbitz to attend external courses and training, so that everyone can grow both personally and professionally.
Frequently asked questions
The position is for a minimum of 32 and maximum 40 hours per week and can be filled either full-time or part-time within these hours.
The salary is between €3,183 and €3,564 gross per month based on full-time employment, appropriate to the job level and retail market.
For this role, you need liding experience, preferably in Retail or horeeca/hospitality and speak very good German and English due to the shop's international setting.
At the Henri Willig family business, everything is about hospitality, inspiration and quality products, made with respect for people, animals and nature.
Our people make the difference in this.
We:
- stand for a tolerant working environment where everyone feels welcome and where diversity is valued.
- offer our employees individual responsibility and entrepreneurship and plenty of room for personal development.
- believe that happy employees with passion for the company ensure satisfied customers.