-
Heerenveen
-
36 per week
-
Part-time, Full-time
Do you have a commercial mindset, do you enjoy customer contact, and does an international working environment energise you? Do you enjoy liaising with customers from different countries on a daily basis and ensuring that everything is perfectly organised behind the scenes? Then this role as an Internal Sales Assistant at Henri Willig is for you.
You’ll be joining an enthusiastic sales team where collaboration is key. Together with Account Managers, colleagues from the Internal Sales team and other departments, you’ll ensure that customers worldwide can count on excellent service and a smooth ordering process.
You will be part of a team of fourteen colleagues, comprising Internal Sales Staff, a Sales Coordinator, International Account Managers, a Head of Internal Sales and the Commercial Director. Within the team, you’ll be given a great deal of responsibility, the freedom to contribute your ideas and the opportunity to develop your skills further.
What are you going to do?
No two days are the same. You’ll be in daily contact with international customers, supporting Account Managers and ensuring that orders are processed correctly and on time.
One day you might be helping a new client in France with their first order; the next, you might be assisting colleagues with enquiries from our online shop or coordinating deliveries with the logistics team. You are the link that ensures clients feel heard and that agreements are honoured.
Your duties will include:
- Maintaining daily contact with international customers by telephone and email.
- Processing, checking and following up on sales orders.
- Supporting the International Account Managers with customer enquiries and commercial processes.
- Identifying sales opportunities and contributing ideas for commercial campaigns.
- Monitoring delivery times and liaising with colleagues in Logistics and Supply Chain.
- Resolving customer enquiries and ensuring excellent service.
- Identifying areas for improvement and actively contributing to more efficient work processes.
What do you bring to the table?
You enjoy communicating with customers, have a good overview of the situation and can switch easily between different tasks. You are meticulous, solution-oriented and feel at ease in an international environment.
In addition, you have:
- a higher vocational education (HBO) level of working and thinking, for example in Commercial Economics, International Business or a similar course.
- Experience in a commercial back-office role, customer service, sales support or international trade would be an advantage, but we also encourage enthusiastic new graduates to apply.
- Good communication skills.
- An excellent command of Dutch and English. German is an advantage.
- A proactive attitude and an eye for quality.
- Experience with ERP systems is a plus.
Here’s what you can expect from us
At Henri Willig, you’ll find yourself part of an international organisation where collaboration, quality and enjoyment go hand in hand.
You can expect:
- A salary starting from €3,538 gross – €4,350 per month (based on a 36-hour week, scale 7 of the Dairy Collective Labour Agreement).
- A year-end bonus of 5 per cent.
- A good pension scheme and travel allowance.
- The option to work partly from home.
- A comprehensive induction programme where experienced colleagues will mentor you.
- A high degree of independence and scope to take the initiative.
- Training opportunities through the Henri Willig Academy and GoodHabitz.
- Fun team activities and sociable company parties.
- Working in a close-knit family business with short lines of communication and an informal atmosphere.
Interested? Get in touch
Are you the enthusiastic and business-minded person we’re looking for? Then apply now and join our team!
About Henri Willig
Henri Willig is a rapidly growing, independent livestock farmer, cheese producer, retailer and exporter that has been successful in the premium cheese segment since 1974. Henri Willig holds a strong position in the national and international markets for Dutch cheese and organic cheese specialities. The organisation as a whole comprises a livestock farm, two cheese dairies, 39 shops, a Grand Café and an online shop.
At Henri Willig, we actively invest in the development of our staff. Through our Henri Willig Academy, we offer in-house training programmes to enhance knowledge and skills. In addition, we collaborate with GoodHabitz&to provide access to external courses and training programmes, so that everyone can grow both personally and professionally.
Frequently asked questions
The role is available for 32–40 hours per week, with flexible working hours.
Yes, there are various training opportunities available through the Henri Willig Academy.
An excellent command of Dutch and English is required. German would be an advantage.
You’ll be joining an enthusiastic team of fourteen colleagues in a relaxed atmosphere.
Yes, there is the option to work partly from home.